Bedaki processes data on behalf of customers across Morocco, the EEA, and beyond. The pages below document our legal commitments, our security posture, and your rights as a customer or end user. They are kept current and are the documents we point auditors, procurement teams, and partners (Meta, CNDP, etc.) to.
Privacy Policy
How we collect, use, and protect personal data. Aligned with Moroccan Law 09-08 and GDPR for EEA users.
Read policyTerms of Service
Your contract with Bedaki: subscription, acceptable use, SLA, liability, and Meta channel integrations.
Read termsAcceptable Use Policy
Prohibited content and conduct on our platform, and the industries Meta restricts on WhatsApp, Messenger, and Instagram.
Read AUPCookie Policy
Cookies and similar technologies used on our website and dashboard, with consent and opt-out details.
Read policySecurity
Encryption, access control, infrastructure, incident response, and the compliance frameworks we align with.
See postureSub-Processors
Current list of providers that process personal data on our behalf, with region and cross-border transfer mechanisms.
See listData Processing Agreement
GDPR Article 28 and Law 09-08 Article 7 controller-processor terms, available pre-signed on request.
Learn moreData Deletion
How customers, agents, and end users can request deletion of personal data we hold, including from Meta channels.
Request deletionHave questions?
- Privacy questions: privacy@bedaki.com
- Security disclosures: security@bedaki.com
- Contracts & DPA: legal@bedaki.com
- Report abuse: abuse@bedaki.com