Automotive chatbot in Morocco: sell and serve your customers on WhatsApp, 24/7
An AI agent that informs on your models, prices and availability, offers a test drive, books workshop appointments and passes serious buyers to your sales team, in Darija, French, Arabic and 30+ languages.
Why an AI chatbot for the automotive sector in Morocco?
In Morocco, buying a car starts on WhatsApp and Instagram: a customer sees an offer, asks for the price including VAT, whether the colour is available, the monthly payment on credit or leasing, then disappears if the answer is slow. During promotions and new model launches, a dealership in Casablanca or Rabat can receive hundreds of messages a day that the sales team cannot absorb.
A Bedaki automotive chatbot answers immediately from your content: model sheets, price lists, stock, current offers, trade-in conditions, maintenance packages. It offers a test drive or a workshop appointment, collects the buyer's contact details and passes to an advisor every request about the final price or financing, as the automotive template requires.
What the chatbot does for your dealership or garage
Four concrete uses, preconfigured in Bedaki's automotive template.
Guide customers to the right vehicle
Budget, family or business use, automatic gearbox, diesel or hybrid: the bot asks the right questions and presents the models in your range that match, with features, listed prices and stock availability.
Offer a test drive and qualify the buyer
When a customer wants to try a model or asks for a trade-in offer, the bot collects their name, phone number, the model wanted and their city, then passes a qualified lead to your sales team. The final price and financing terms stay in the hands of an advisor.
Book workshop appointments
Oil change, 10,000 km service, brake pads, check before the roadworthiness test: the bot explains your maintenance packages, reminds customers of manufacturer intervals and books the appointment at the workshop of their choice, without ever diagnosing remotely.
Reply in Darija, French and 30+ languages
Your customers write 'wach kayn automatique f stock?' on WhatsApp, in French on the website and in Arabic on Facebook. The bot detects the language of each message and replies in the same language, including to Moroccans abroad preparing their purchase from overseas.
Sample questions asked to a dealership's chatbot
Messages the way your customers actually write them on WhatsApp or Instagram.
The bot understands Darija, French, Arabic and 30+ languages, and answers in the customer's language.
The “Automotive” template configures your bot in minutes
Pick the “Automotive” template when you create your bot: Bedaki prefills the settings that fit your industry. You then adjust the tone, instructions and handover rules to your business.
- Bot name, personality and tone adapted to the industry
- Key instructions and restrictions pre-written
- Welcome message and handover to a human enabled
- Contact collection to qualify requests
Deployed on the channels your customers use
Website, WhatsApp, Instagram and Messenger, from the same knowledge base.
How to get started
Live in a few hours, with no technical team.
- 1
Pick the template and add your content
Create your free account, select your industry's template, then upload your documents, your FAQ or your website address.
- 2
Adjust and test
Set the tone, the allowed languages and the handover rules for your teams. Test the bot in the preview, in French, Darija or Arabic.
- 3
Connect your channels
Enable your website widget, WhatsApp, Instagram and Messenger from the same dashboard. Analytics start with the first conversation.
Frequently asked questions about the automotive chatbot
No. The automotive template forbids the bot from finalising a sale, setting a price or giving binding financing terms. It presents the prices and offers you have published, then passes any negotiation or credit request to an advisor, with the conversation history.
No, and that is deliberate. The bot explains your maintenance packages, service intervals and what to do next, then offers a workshop appointment. As soon as a customer describes a mechanical problem, the conversation is transferred to your after-sales team.
You define the collection conditions, for example when a customer asks for a test drive, a trade-in offer or a quote. The bot then collects the name, phone number and model wanted, and your sales team receives prospects that are already qualified. Analytics show the most requested models and the handover rate.
Yes. One bot and one knowledge base are deployed on WhatsApp Business, Instagram, Facebook Messenger and your website widget. You update your prices once and every channel answers with the same information. If you enable audio transcription, a Darija voice note also gets a written answer.
Never leave a buyer without an answer again
Create your automotive chatbot for free, no credit card, from the automotive template.
Bedaki for other industries
A ready-made bot template for every business.
