Legal chatbot in Morocco: a first point of contact for your clients, 24/7
An AI agent that presents your practice areas, explains procedures and timelines from your own content, takes consultation requests and passes every file to a lawyer, in Darija, French, Arabic and 30+ languages.
Why an AI chatbot for a law firm in Morocco?
A firm in Casablanca, Rabat or Tangier receives dozens of calls and WhatsApp messages every week that are not yet cases: do you handle labour law, how much is a first consultation, which documents do I bring for a divorce, how long does it take to set up an SARL. The front desk answers between two hearings, and many of these requests go unanswered in the evening and at the weekend.
A Bedaki legal chatbot provides this first level of intake from your content: firm presentation, practice areas, indicative fees, procedures and documents required. It never gives an opinion on a case, always recommends consulting a lawyer, and passes every consultation request to your team with the client's contact details and a summary of their situation.
What the chatbot does for your firm
Four concrete uses, preconfigured in Bedaki's legal services template.
Present your services and fees
Business law, labour law, family law, real estate, debt recovery: the bot explains what the firm handles, how a first consultation works and the fee arrangements you have published, without committing the firm to an amount.
Explain procedures and timelines
Documents to gather for a company formation, steps of a case before the commercial court, appeal deadlines, paperwork for a notarial deed: the bot informs from your practical guides and reminds the client that a lawyer must review each situation.
Schedule consultations and qualify the request
When a visitor wants an appointment, the bot collects their name, phone number, the area of law concerned and a summary of the situation, then passes the request to your front desk or the relevant lawyer. You call back prospects who are already qualified.
Reply in Darija, French, Arabic and 30+ languages
Your clients write in Darija on WhatsApp, in French through the website and in classical Arabic for deeds. The bot detects the language of each message and replies in the same language, including to Moroccans abroad and foreign clients writing in English or Spanish.
Sample questions asked to a law firm's chatbot
Messages the way your clients actually write them on WhatsApp or your website.
The bot understands Darija, French, Arabic and 30+ languages, and answers in the customer's language.
The “Law firms” template configures your bot in minutes
Pick the “Law firms” template when you create your bot: Bedaki prefills the settings that fit your industry. You then adjust the tone, instructions and handover rules to your business.
- Bot name, personality and tone adapted to the industry
- Key instructions and restrictions pre-written
- Welcome message and handover to a human enabled
- Contact collection to qualify requests
Deployed on the channels your customers use
Website, WhatsApp, Instagram and Messenger, from the same knowledge base.
How to get started
Live in a few hours, with no technical team.
- 1
Pick the template and add your content
Create your free account, select your industry's template, then upload your documents, your FAQ or your website address.
- 2
Adjust and test
Set the tone, the allowed languages and the handover rules for your teams. Test the bot in the preview, in French, Darija or Arabic.
- 3
Connect your channels
Enable your website widget, WhatsApp, Instagram and Messenger from the same dashboard. Analytics start with the first conversation.
Frequently asked questions about the law firm chatbot
No. Bedaki's legal services template forbids the bot from giving an opinion on a case, interpreting a law or a court ruling, and requires it to recommend consulting a lawyer. It provides only general information from the content you have approved.
Each Bedaki account is isolated from the others, data is encrypted in transit and at rest, and access is controlled by roles with two-factor authentication. The bot never discusses other clients or ongoing cases. The platform is built in Casablanca with Morocco's Law 09-08 and the GDPR in mind.
The conversation is transferred to your firm's live chat queue, with the full history and an AI-generated summary. You can also configure the bot to collect contact details and the purpose of the request, so your front desk calls the client back during office hours.
Yes. The same bot and the same knowledge base are deployed on WhatsApp Business, Facebook Messenger, Instagram and your website widget. The free plan lets you create and test the bot on your website; paid plans, billable in dirhams, unlock WhatsApp and the other channels.
Give every client a first answer, even at 10 pm
Create your legal chatbot for free, no credit card, from the legal services template.
Bedaki for other industries
A ready-made bot template for every business.
